SMS Delivery Delays from Twilio to Multiple Networks in Italy

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to affected networks in Italy is operating normally.

Posted Oct 12, 2026 - 07:57 PDT

Update

We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 12, 2026 - 06:56 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 12, 2026 - 04:55 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Italy. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 12, 2026 - 03:18 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 12, 2026 - 02:18 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).