MMS Delivery Delays over Subset of Short Codes

Incident Report for Twilio

Resolved

We have fully investigated the MMS Delivery Delay issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Nov 16, 2021 - 15:06 PST

Investigating

We are experiencing MMS delivery delays over Subset of Short Codes to the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Posted Nov 16, 2021 - 14:54 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).