SMS Delivery Delays and Failures to MTN Network in Ivory Coast

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the MTN Network in Ivory Coast. This incident has been resolved.

Posted Mar 16, 2022 - 05:03 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to MTN Network in Ivory Coast. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 16, 2022 - 03:25 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 15, 2022 - 21:35 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 15, 2022 - 16:35 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 15, 2022 - 14:38 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to the MTN Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 15, 2022 - 13:33 PDT