SMS delivery delays to XL Axiata Network Indonesia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to XL Axiata Network Indonesia. This incident has been resolved.

Posted Sep 10, 2022 - 18:13 PDT

Monitoring

We are observing successful SMS delivery to SMS delivery delays to XL Axiata Network Indonesia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 or as soon as more information becomes available.

Posted Sep 10, 2022 - 16:12 PDT

Update

We continue experiencing to investigate the SMS delivery delays and failures when sending messages to XL Axiata Network Indonesia. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 10, 2022 - 14:10 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to XL Axiata Network Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Posted Sep 10, 2022 - 13:11 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).