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Issues related to Twilio’s Software
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      Scheduled maintenance
      System Metrics
      SMS Delivery Delays and Failures to MobiFone and Vinaphone in Vietnam
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures to MobiFone and Vinaphone in Vietnam. This incident has been resolved.
      Posted Feb 28, 2024 - 08:36 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to MobiFone and Vinaphone in Vietnam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 28, 2024 - 06:58 PST
      Update
      We are currently observing recovery in SMS delivery delays to Vinaphone. However we continue to experience SMS delivery delays and failures when sending messages to MobiFone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Feb 28, 2024 - 05:17 PST
      Update
      We continue to experience SMS delivery delays and failures when sending messages to MobiFone and Vinaphone in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 28, 2024 - 04:26 PST
      Investigating
      We are experiencing SMS delivery delays and failures when sending messages to MobiFone and Vinaphone in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Feb 28, 2024 - 03:27 PST
      This incident affected: CARRIER NETWORK (SMS, APAC).