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        SMS Delivery Report Delays to Algar Telecom (CTBC) in Brazil

        Incident Report for Twilio

        Monitoring

        We are observing successful SMS delivery reports when sending messages to Algar Telecom (CTBC) in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 24, 2025 - 07:29 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 24, 2025 - 05:46 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 24, 2025 - 04:05 PDT

        Investigating

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
        Posted Aug 24, 2025 - 03:07 PDT

        Update

        We are observing successful SMS delivery reports when sending messages to Algar Telecom (CTBC) in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 24, 2025 - 01:09 PDT

        Monitoring

        We are observing successful SMS delivery reports when sending messages to Algar Telecom (CTBC) in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 23, 2025 - 23:19 PDT

        Update

        We are continuing to experience SMS delivery report delays when sending messages to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 23, 2025 - 23:14 PDT

        Investigating

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 23, 2025 - 22:14 PDT

        Monitoring

        We are observing successful SMS delivery reports when sending messages to Algar Telecom (CTBC) in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 23, 2025 - 19:53 PDT

        Update

        We are continuing to experience SMS delivery report delays when sending messages to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 23, 2025 - 17:03 PDT

        Update

        We are continuing to experience SMS delivery report delays when sending messages to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Aug 23, 2025 - 01:03 PDT

        Update

        We are continuing to experience SMS delivery report delays when sending messages to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 22, 2025 - 17:12 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 22, 2025 - 13:12 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 22, 2025 - 10:55 PDT

        Investigating

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 22, 2025 - 09:57 PDT

        Monitoring

        Our engineers are observing recovery and will continue to monitor for any delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 22, 2025 - 06:10 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 22, 2025 - 04:06 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 22, 2025 - 02:16 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 22, 2025 - 01:34 PDT

        Investigating

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 22, 2025 - 00:14 PDT

        Monitoring

        Our engineers are observing recovery and will continue to monitor for any delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 21, 2025 - 05:59 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 20, 2025 - 23:42 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 20, 2025 - 19:55 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 20, 2025 - 18:03 PDT

        Update

        We are experiencing delays in receiving message delivery reports when sending to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 20, 2025 - 17:02 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery report delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 20, 2025 - 16:57 PDT
        This incident affects: CARRIER NETWORK (SMS, Latin America).
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