Issues with Account Security API for T-Mobile US

Incident Report for Twilio

Resolved

The issue affecting intermittent issues in regard to Account Security API for T-Mobile US has been resolved, and the service is functioning normally at this time.

Posted Aug 25, 2024 - 09:00 PDT

Monitoring

We have started seeing recovery for intermittent issues in regard to Account Security API for T-Mobile US. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 25, 2024 - 07:00 PDT

Update

We continue to experience intermittent issues with regards to Account Security API for T-Mobile US. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 25, 2024 - 06:01 PDT

Investigating

We are experiencing intermittent issues with regards to Account Security API for T-Mobile US. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 25, 2024 - 05:06 PDT

This incident affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup SIM Swap).