SMS Delivery Failures to MTN Network in Nigeria

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to MTN Network in Nigeria. This incident has been resolved.

Posted Aug 29, 2023 - 09:03 PDT

Update

We keep observing successful SMS delivery failures to MTN Network in Nigeria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 29, 2023 - 07:24 PDT

Monitoring

We are observing successful SMS delivery failures to MTN Network in Nigeria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Aug 29, 2023 - 07:01 PDT

Update

We are experiencing SMS delivery failures to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 29, 2023 - 05:47 PDT

Investigating

We are experiencing SMS delivery failures to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 29, 2023 - 05:07 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).