SMS Delivery Delays from Twilio to Ooredoo Kuwait

Incident Report for Twilio

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 28, 2026 - 19:46 PDT

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 28, 2026 - 17:45 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from Twilio to Ooredoo network subscribers in Kuwait. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 28, 2026 - 16:45 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ooredoo network subscribers in Kuwait. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 28, 2026 - 15:56 PDT

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Ooredoo network subscribers in Kuwait. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 28, 2026 - 14:56 PDT

This incident affects: CARRIER NETWORK (SMS, Middle East & Africa).