Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Receipt Delays to T-Mobile Network in the US
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing some delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers continue working with our carrier partner to fully resolve the issue to ensure the service gets completely resolved. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue experiencing some delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers are working with our carrier partner to fully resolve the issue to ensure the service get completely resolved. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
After some hours of monitoring, we are still experiencing some delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers are working with our carrier partner to fully resolve the issue to ensure the service get completely resolved. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are still observing recovery in SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. We will continue monitoring the service for some time to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still observing recovery in SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. We will continue monitoring the service for some time to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still observing recovery in SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. We will continue monitoring the service for some time to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still observing recovery in SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. We will continue monitoring the service for some time to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery receipt messages over a subset of short codes to T-Mobile network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing delivery receipt delays over a subset of short codes to T-Mobile network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are continuing to experience delays in receiving message delivery reports when sending to T-Mobile Network In US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are continuing to experience delays in receiving message delivery reports when sending to T-Mobile Network In US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience delays in receiving message delivery reports when sending to T-Mobile Network In US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending to T-Mobile Network In US over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS delivery receipt delays to T-Mobile Network In US over a subset of short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).