MMS Delivery Delays on Multiple US Carrier Networks

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending to multiple US Carrier Networks. This incident has been resolved.

Posted Sep 29, 2020 - 22:49 PDT

Update

We are experiencing MMS delivery delays to multiple US Carrier Networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hour or as soon as more information becomes available.

Posted Sep 29, 2020 - 17:57 PDT

Update

We are experiencing MMS delivery delays to multiple US Carrier Networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hour or as soon as more information becomes available.

Posted Sep 29, 2020 - 14:35 PDT

Update

We are experiencing MMS delivery delays to multiple US Carrier Networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.

Posted Sep 29, 2020 - 12:29 PDT

Update

We are experiencing MMS delivery delays to multiple US Carrier Networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 29, 2020 - 11:33 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 29, 2020 - 11:28 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).