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        Voice Recording mp3 Downloads Are Returning Incomplete Files

        Incident Report for Twilio

        Resolved

        Mp3 downloads issue have been resolved and Voice Recording is operating normally at this time.
        Posted Sep 07, 2023 - 11:44 PDT

        Monitoring

        Mp3 downloads in Voice Recording are now working. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 07, 2023 - 11:21 PDT

        Investigating

        Our team is investigating an issue with Voice Recording where the mp3 downloads are returning incomplete files. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 07, 2023 - 10:37 PDT
        This incident affected: PROGRAMMABLE VOICE (Recording).