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        Call Failures to and From a Subset of Twilio's Numbers in Chile

        Incident Report for Twilio

        Resolved

        We no longer observe call failures to a subset of Twilio's numbers in Chile. This incident is resolved.
        Posted Jul 30, 2025 - 22:05 PDT

        Update

        We have started seeing recovery for calls to a subset of Twilio's numbers in Chile. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 30, 2025 - 20:16 PDT

        Update

        We have started seeing recovery for calls to a subset of Twilio's numbers in Chile. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 30, 2025 - 18:16 PDT

        Update

        We have started seeing recovery for calls to a subset of Twilio's numbers in Chile. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 30, 2025 - 16:16 PDT

        Update

        We have started seeing recovery for calls to a subset of Twilio's numbers in Chile. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 30, 2025 - 14:16 PDT

        Monitoring

        We have started seeing recovery for calls to a subset of Twilio's numbers in Chile. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 30, 2025 - 12:10 PDT

        Update

        We continue to observe call failures to a subset of Twilio's numbers in Chile. We continue working with our carrier partner to resolve the issue. We will provide an update in 24 hours or as soon as more information becomes available.
        Posted Jul 29, 2025 - 19:57 PDT

        Update

        We continue observing call failures to a subset of Twilio's numbers in Chile. We continue working with our carrier partner to resolve the issue. We will provide an update in 16 hours or as soon as more information becomes available.
        Posted Jul 29, 2025 - 04:10 PDT

        Update

        We continue observing call failures to a subset of Twilio's numbers in Chile. We continue working with our carrier partner to resolve the issue. We will provide an update in 8 hours or as soon as more information becomes available.
        Posted Jul 28, 2025 - 20:30 PDT

        Update

        We continue observing call failures to a subset of Twilio's numbers in Chile. We continue working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as soon as more information becomes available.
        Posted Jul 28, 2025 - 16:30 PDT

        Update

        We are still observing call failures to a subset of Twilio's numbers in Chile. We continue working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.
        Posted Jul 28, 2025 - 14:40 PDT

        Investigating

        We are observing call failures to a subset of Twilio's numbers in Chile. We are currently working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
        Posted Jul 28, 2025 - 13:49 PDT
        This incident affected: CARRIER NETWORK (Voice, Latin America).
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