Toll-Free and Long Code MMS Failures and Delays

Incident Report for Twilio

Resolved

Twilio MMS was degraded for 37 minutes between 10:01 and 10:38 Pacific Time on 08/14/2023. During this period of time customers may have experienced delays or failures when sending MMS Toll-Free and long code messages. The issue has now been resolved.

Posted Aug 14, 2023 - 11:46 PDT

Investigating

Our monitoring systems have detected a potential issue with MMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 14, 2023 - 11:29 PDT