SMS Delivery Delays to Bangladesh Robi Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Bangladesh Robi Network. This incident has been resolved.

Posted Nov 01, 2020 - 17:36 PST

Update

We are observing recovery in SMS delivery delays when sending messages to Bangladesh Robi Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 01, 2020 - 15:48 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Bangladesh Robi Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 min or as soon as more information becomes available.

Posted Nov 01, 2020 - 14:55 PST

Update

We are writing this to inform you that we are still seeing degradation in delivery towards Robi network, Bangladesh. You may experience irregular delivery or inconsistent delivery times when sending to this network. We are working to resolve this issue as soon as possible. However, there is no estimated time of resolution. As soon as there is any update, we'll inform you.

Posted Nov 01, 2020 - 12:20 PST

Update

We are writing this to inform you that we are currently observing degradation in delivery towards Robi network, Bangladesh. You may experience irregular delivery or inconsistent delivery times when sending to this network. We are working to resolve this issue as soon as possible. However, there is no estimated time of resolution. As soon as there is any update, we'll inform you.

Posted Nov 01, 2020 - 08:30 PST

Update

We are continuing to work with our carrier partner to resolve the issue of SMS delivery delays when sending messages to Bangladesh Robi Network. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 01, 2020 - 06:33 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Bangladesh Robi Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 01, 2020 - 05:38 PST

This incident affected: CARRIER NETWORK (SMS, APAC).