SMS Delivery Delays to US Verizon Network via Toll-free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to US Verizon Network from Toll-free numbers. This incident has been resolved.

Posted Mar 11, 2021 - 01:44 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to US Verizon Network from Toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 11, 2021 - 00:02 PST

Update

We are experiencing SMS delivery delays when sending messages to US Verizon Network from Tollfree number. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 10, 2021 - 22:06 PST

Investigating

We are experiencing SMS delivery delays when sending messages to US Verizon Network from Tollfree number. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 10, 2021 - 21:07 PST

This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).