Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries
Incident
Report for Twilio
Resolved
The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries is operating normally.
Update
We have observed a recovery in SMS delivery from Twilio to multiple countries and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We have observed a recovery in SMS delivery from Twilio to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America, SMS, Latin America, SMS, APAC, SMS, Europe, SMS, Middle East & Africa).