New Data Delays in the Dashboard on Flex Insights

Incident Report for Twilio

Resolved

The dashboard data delays issues on Flex Insights have been resolved and data visibility is operating normally at this time.

Posted Oct 01, 2022 - 12:00 PDT

Monitoring

Data dashboards on Flex Insights are now operating normally. Customers should now be able to see new data in dashboards with no delays. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 01, 2022 - 11:29 PDT

Update

We are still investigating the issue with data dashboards on Flex Insights. Customers may experience delays with new data visibility on Flex insights. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 01, 2022 - 11:01 PDT

Update

We are investigating an issue with data dashboards on Flex Insights. Customers may experience delays with new data visibility on Flex insights. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 01, 2022 - 10:03 PDT

Investigating

Our monitoring systems have detected a potential issue with dashboard data in Flex Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 01, 2022 - 09:55 PDT

This incident affected: FLEX (Flex Insights).