SMS Delivery Delays and Failures to Multiple Networks in Brunei

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Brunei. This incident has been resolved.

Posted Jan 15, 2024 - 20:17 PST

Update

We are observing an improvement on SMS delivery delays and failures when sending messages to multiple network in Brunei. Our engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.

Posted Jan 15, 2024 - 18:05 PST

Monitoring

We are observing an improvement on SMS delivery delays and failures when sending messages to multiple network in Brunei. Our engineers are monitoring the issue. We will provide another update in 8 hours or as soon as more information is available.

Posted Jan 15, 2024 - 10:57 PST

Update

We still continue to experience SMS delivery delays and failures when sending messages to multiple network in Brunei. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jan 15, 2024 - 04:12 PST

Update

We continue to experience SMS delivery delays and failures when sending messages to multiple network in Brunei. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 15, 2024 - 00:15 PST

Update

We continue to experience SMS delivery delays and failures when sending messages to multiple network in Brunei. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

This is related to another incident that was previously resolved - https://status.twilio.com/incidents/b91ldvw6fc52.

Posted Jan 14, 2024 - 22:29 PST

Update

We continue to experience SMS delivery delays when sending messages to DTS network in Brunei. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

This is related to another incident that was previously resolved - https://status.twilio.com/incidents/b91ldvw6fc52.

Posted Jan 14, 2024 - 22:20 PST

Investigating

We are experiencing SMS delivery delays when sending messages to DTS network in Brunei. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

This is related to another incident that was previously resolved - https://status.twilio.com/incidents/b91ldvw6fc52.

Posted Jan 14, 2024 - 21:20 PST

This incident affected: CARRIER NETWORK (SMS, APAC).