Elevated errors in Programmable Voice from 4:12pm to 5:25pm

Incident Report for Twilio

Resolved

Programmable Voice Client, Conference and Recording experienced elevated error rates from 4:12pm to 5:25pm Pacific Time. During that period, less than 10% of requests may have seen higher than usual response times or intermittent failures. This issue primarily impacted service in Twilio’s Ireland and Singapore regions; service in United States was minimally impacted. All services are operating normally at this time.

Posted Oct 16, 2017 - 20:53 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, SIP Interface US1, Client Web US1, Client Mobile US1, Conference US1, Recording US1, Queue US1, Text-to-Speech US1, Recording Transcriptions US1, TwiML US1, Voice Insights US1).