SMS Delivery Delays to MTN Network in Syria

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to MTN Network in Syria. This incident has been resolved.

Posted Aug 19, 2021 - 17:54 PDT

Monitoring

We have started seeing recovery for SMS delivery delays when sending messages to MTN Network in Syria. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 19, 2021 - 16:08 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to MTN Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 19, 2021 - 15:15 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).