A portion of Twilio Inbound phone numbers in Columbia are not receiving calls

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted May 06, 2020 - 16:40 PDT

Monitoring

We have seen a recovery in traffic to Twilio's Number in Columbia. We will continue to monitor the status of the issue and traffic levels to insure a recovery.

Posted May 06, 2020 - 15:19 PDT

Investigating

Some customers are unable to reach their Columbian phone numbers from local and International locations.

We are investigating the issue with carriers in the region and will provide updates as they are available.

Posted May 06, 2020 - 13:56 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).