We are no longer experiencing delivery report delays when sending to US Carrier Networks on a Subset of Twilio Short Codes. This incident has been resolved.
Posted Nov 13, 2020 - 00:21 PST
Monitoring
We are observing recovery in delivery report delays when sending to US Carrier Networks on a Subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 12, 2020 - 22:57 PST
Update
We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Nov 12, 2020 - 19:14 PST
Investigating
We are experiencing delays in receiving message delivery reports when sending to US Carrier Networks on a Subset of Twilio Short Codes. Message delivery is not affected. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
