Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to Lumitel Network in Burundi

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Lumitel Network in Burundi. This incident has been resolved.
        Posted Aug 23, 2024 - 07:17 PDT

        Monitoring

        We are observing successful SMS delivery when sending messages to Lumitel Network in Burundi. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 23, 2024 - 06:20 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to Lumitel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 22, 2024 - 19:25 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Lumitel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Aug 22, 2024 - 03:26 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Lumitel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 21, 2024 - 19:38 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Lumitel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 21, 2024 - 15:38 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to Lumitel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 21, 2024 - 13:38 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Lumitel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 21, 2024 - 12:38 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).