Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delivery issue for messages sent towards NTT Docomo Japan
      Incident Report for Twilio
      Resolved
      Delivery issues for sending messages towards Japan NTT Docomo Network has been resolved
      Posted May 17, 2018 - 04:27 PDT
      Monitoring
      Our carrier partner has fixed the issue and restored the service towards Japan NTT Docomo Network. We continue to monitor.
      Posted May 17, 2018 - 04:08 PDT
      Update
      Our engineering team is working with our carrier partner to restore service towards Japan NTT Docomo network. Next update will be provided in 1 hour.
      Posted May 17, 2018 - 03:28 PDT
      Investigating
      Our engineering team is investigating an issue with delivery of messages towards NTT Docomo Japan. Our engineers have escalated with our carrier partner and carrier is investigating the issue.
      Posted May 17, 2018 - 02:52 PDT
      This incident affected: PROGRAMMABLE MESSAGING (SMS).