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        Delivery issue for messages sent towards NTT Docomo Japan

        Incident Report for Twilio

        Resolved

        Delivery issues for sending messages towards Japan NTT Docomo Network has been resolved
        Posted May 17, 2018 - 04:27 PDT

        Monitoring

        Our carrier partner has fixed the issue and restored the service towards Japan NTT Docomo Network. We continue to monitor.
        Posted May 17, 2018 - 04:08 PDT

        Update

        Our engineering team is working with our carrier partner to restore service towards Japan NTT Docomo network. Next update will be provided in 1 hour.
        Posted May 17, 2018 - 03:28 PDT

        Investigating

        Our engineering team is investigating an issue with delivery of messages towards NTT Docomo Japan. Our engineers have escalated with our carrier partner and carrier is investigating the issue.
        Posted May 17, 2018 - 02:52 PDT
        This incident affected: PROGRAMMABLE MESSAGING (SMS).
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