Calls failing to Twilio phone numbers in Brazil

Incident Report for Twilio

Resolved

The issue of calls failing towards subset of Twilio Brazil phone numbers has been resolved. Voice, Latin America is operating normally.

Posted Aug 14, 2019 - 10:23 PDT

Investigating

Our monitoring systems have Identified that calls to some Twilio phone numbers in Brazil are failing. Our engineers are working with our carrier partner to resolve this issue. We will provide more information as soon as it becomes available.

Posted Aug 14, 2019 - 07:59 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).