Call Failures from network subscribers to a subset of Twilio's Spain numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls from network subscribers to a subset of Twilio's Spain phone numbers has been resolved, and the service is functioning normally at this time.

Posted Jan 22, 2026 - 09:11 PST

Monitoring

We have started seeing recovery for inbound calls from network subscribers to a subset of Twilio's Spain phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 22, 2026 - 07:06 PST

Investigating

We are observing call failures to a subset of Twilio's Spain phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 22, 2026 - 05:09 PST

Identified

The issue causing inbound call failures to Twilio +34 phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 22, 2026 - 04:09 PST

This incident affected: CARRIER NETWORK (Voice, Europe).