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        Outbound SMS delivery failures to Iran IR-MCI

        Incident Report for Twilio

        Resolved

        We are observing full recovery on outbound SMS delivery to Iran IR-MCI. This incident is now resolved.
        Posted Jul 02, 2020 - 09:18 PDT

        Monitoring

        We are observing recovery on outbound SMS delivery to Iran IR-MCI. We will continue to monitor this situation and will provide an update as soon as more information becomes available.
        Posted Jul 02, 2020 - 08:29 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
        Posted Jul 02, 2020 - 07:54 PDT

        Update

        We are seeing outbound SMS delivery failures to Iran IR-MCI. This is affected a small subset of our customers. Our engineers are working to resolve the issue. We will provide more information as it is received.
        Posted Jul 02, 2020 - 07:10 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 02, 2020 - 06:53 PDT