Delays Creating Calls With Programmable Voice

Incident Report for Twilio

Resolved

We are no longer experiencing delays in creating calls with Programmable Voice. This incident has been resolved.

Posted Oct 12, 2023 - 17:04 PDT

Monitoring

We observed delays in creating calls with Programmable Voice between 3:56 PM PST - 4:23 PM PST, and are now observing recovery. Our engineering team will continue to monitor the situation to ensure a full recovery, and we will provide another update in 30 minutes.

Posted Oct 12, 2023 - 16:34 PDT

Investigating

Our monitoring systems have detected a potential issue Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 12, 2023 - 16:10 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).