Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Studio Degraded
Incident
Report for Twilio
Resolved
Messages and calls are no longer being dropped by Studio and we are not experiencing stuck Studio flow executions anymore. This incident has been resolved.
Monitoring
Studio was degraded between 15:04 PST and 16:03 PST on 12/02/2022. During this period, customers may have experienced dropped calls, missed messages, and stuck Studio Executions.
We are now monitoring the system to assure a full recovery, and will post our next update in 30 minutes.
We are now monitoring the system to assure a full recovery, and will post our next update in 30 minutes.
Update
Studio was degraded between 15:04 PST and 16:03 PST on 12/02/2022. During this period, customers may have experienced dropped calls, missed messages, and stuck Studio Executions. We continue to investigate and monitor the system and will post our next update in 1 hour.
Update
Studio was degraded between 15:04 PST and 16:03 PST on 12/02/2022. During this period, customers may have experienced dropped calls, missed messages, and stuck Studio Executions. We continue to investigate and monitor the system and will post next update in 30 min.
Investigating
Our monitoring systems have detected a potential issue with Studio. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: SERVERLESS (Studio) and DEVELOPER TOOLS (REST API).