SMS Delivery Delays to MTS network in Belarus

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to MTS network in Belarus. This incident has been resolved.

Posted Sep 06, 2023 - 20:40 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to MTS network in Belarus. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 06, 2023 - 18:41 PDT

Update

We are experiencing SMS delivery delays when sending messages to MTS network in Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 06, 2023 - 17:05 PDT

Update

We are experiencing SMS delivery delays when sending messages to MTS network in Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 06, 2023 - 16:05 PDT

Investigating

Our monitoring systems have detected a potential issue with POS DLR Ratio drop and degradation. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 06, 2023 - 15:46 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).