Intermittent Failures of Compositions with Programmable Video in a Subset of Rooms

Incident Report for Twilio

Resolved

The issue with intermittent failures of compositions for a subset of rooms has been resolved, and Programmable Video is operating normally at this time.

Posted Jan 06, 2022 - 18:45 PST

Monitoring

We have deployed a fix for the issue with intermittent failures of compositions for a subset of rooms. Programmable Video is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jan 06, 2022 - 18:15 PST

Update

We are continuing to investigate intermittent failures of compositions for a subset of rooms. We expect to provide another update in 2 hours or as soon as more information becomes available

Posted Jan 06, 2022 - 17:24 PST

Update

We are investigating intermittent failures of compositions for a subset of rooms. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Jan 06, 2022 - 16:25 PST

Investigating

We've become aware of a potential issue with Programmable Video. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 06, 2022 - 16:11 PST

This incident affected: PROGRAMMABLE VIDEO (Compositions).