Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Super SIM Network Connectivity Issues within US for a subset of customers
Incident
Report for Twilio
Resolved
Super SIM connectivity issues within the US for a subset of customers have been resolved, and the service is now operating normally at this time.
Monitoring
We are now seeing recovery of the network connectivity issue. We are continuing to monitor for service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing Super SIM connectivity issues within the US on the AT&T network. This is impacting a portion of AT&T's network due to a change they made earlier today. We are monitoring the situation as the roaming network works to resolve the issue. If you find your devices are not properly connecting in the US right now you may want to try removing AT&T from your Network Access Profile to see if connectivity improves. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are experiencing Super SIM connectivity issues within the US on the AT&T network. This is impacting a portion of AT&T's network due to a change they made earlier today. We are monitoring the situation as the roaming network works to resolve the issue. If you find your devices are not properly connecting in the US right now you may want to try removing AT&T from your Network Access Profile to see if connectivity improves. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing Super SIM connectivity issues within the US on the AT&T network. This is impacting a portion of AT&T's network due to a change they made earlier today. We are monitoring the situation as the roaming network works to resolve the issue. If you find your devices are not properly connecting in the US right now you may want to try removing AT&T from your Network Access Profile to see if connectivity improves. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing Super SIM connectivity issues within the US on the AT&T network. This is impacting a portion of AT&T's network due to a change they made earlier today. We are monitoring the situation as the roaming network works to resolve the issue. If you find your devices are not properly connecting in the US right now you may want to try removing AT&T from your Network Access Profile to see if connectivity improves. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We are observing recovery in Super SIM connectivity issues within the US on the AT&T network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in Super SIM connectivity issues within the US on the AT&T network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing Super SIM connectivity issues within the US on the AT&T network. This is impacting a portion of AT&T's network due to a change they made earlier today. We are monitoring the situation as the roaming network works to resolve the issue. If you find your devices are not properly connecting in the US right now you may want to try removing AT&T from your Network Access Profile to see if connectivity improves. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are experiencing Super SIM connectivity issues within the US on the AT&T network. This is impacting a portion of AT&T's network due to a change they made earlier today. We are monitoring the situation as the roaming network works to resolve the issue. If you find your devices are not properly connecting in the US right now you may want to try removing AT&T from your Network Access Profile to see if connectivity improves. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing Super SIM connectivity issues within the US for a subset of customers. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing Super SIM connectivity issues within the US for a subset of customers. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in1 hour or as soon as more information becomes available.
This incident affected: INTERNET OF THINGS (Super SIM).