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        SMS delivery delays from Shortcode and Tollfree to US T-Mobile

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays from Shortcode and Toll-free numbers to US T-Mobile. This incident has been resolved.
        Posted Feb 11, 2021 - 11:49 PST

        Monitoring

        We are observing an improvement on SMS Delivery from ShortCode and TollFree to US T-Mobile. Our engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available
        Posted Feb 11, 2021 - 11:05 PST

        Update

        We are continuing experiencing SMS delivery delays from Shortcode and Tollfree to US T-Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 11, 2021 - 10:29 PST

        Update

        We are experiencing SMS delivery delays from Shortcode and Tollfree to US T-Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 11, 2021 - 09:51 PST

        Investigating

        We are experiencing SMS delivery delays from Shortcode and Tollfree to US T-Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 11, 2021 - 09:30 PST
        This incident affected: CARRIER NETWORK (SMS Short Code, North America, MMS Short Code, North America, SMS Toll-Free, North America).