Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS delivery delays from Shortcode and Tollfree to US T-Mobile
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays from Shortcode and Toll-free numbers to US T-Mobile. This incident has been resolved.
      Posted Feb 11, 2021 - 11:49 PST
      Monitoring
      We are observing an improvement on SMS Delivery from ShortCode and TollFree to US T-Mobile. Our engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available
      Posted Feb 11, 2021 - 11:05 PST
      Update
      We are continuing experiencing SMS delivery delays from Shortcode and Tollfree to US T-Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 11, 2021 - 10:29 PST
      Update
      We are experiencing SMS delivery delays from Shortcode and Tollfree to US T-Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Feb 11, 2021 - 09:51 PST
      Investigating
      We are experiencing SMS delivery delays from Shortcode and Tollfree to US T-Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Feb 11, 2021 - 09:30 PST
      This incident affected: CARRIER NETWORK (SMS Short Code, North America, MMS Short Code, North America, SMS Toll-Free, North America).
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