SMS Delivery Failures to Digitel in Venezuela

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Digitel in Venezuela. This incident has been resolved.

Posted Jan 07, 2022 - 00:48 PST

Monitoring

We are observing successful SMS delivery to Digitel in Venezuela. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 06, 2022 - 23:08 PST

Update

We are continuing to work with our carrier partner to resolve SMS delivery failures sending to Venezuela Digitel. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jan 06, 2022 - 21:42 PST

Update

We are continuing to work with our carrier partner to resolve SMS delivery failures sending to Venezuela Digitel. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 06, 2022 - 17:42 PST

Update

We are continuing to work with our carrier partner to resolve SMS delivery failures sending to Venezuela Digitel. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 06, 2022 - 15:43 PST

Update

We are experiencing SMS delivery failures sending to Venezuela Digitel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 06, 2022 - 14:43 PST

Investigating

We are experiencing SMS delivery failures sending to Digitel in Venezuela. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Jan 06, 2022 - 14:22 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).