SMS Delivery Delays to TNM Network in Malawi

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending to the TNM Network in Malawi. This incident has been resolved.

Posted Aug 24, 2021 - 05:25 PDT

Update

We are seeing recovery for SMS delivery times to the TNM Network in Malawi. We'll continue monitoring and provide an update in 1 hour or as soon as more information becomes available.

Posted Aug 24, 2021 - 04:35 PDT

Monitoring

We are observing successful SMS delivery when sending to the TNM Network in Malawi. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 24, 2021 - 02:18 PDT

Update

We are experiencing SMS delivery delays when sending messages to the TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 23, 2021 - 23:36 PDT

Update

We are experiencing SMS delivery delays when sending messages to the TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 23, 2021 - 21:36 PDT

Update

We are experiencing SMS delivery delays when sending messages to the TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 23, 2021 - 20:36 PDT

Investigating

Our monitoring systems have detected a potential issue with outbound SMS delivery to the TNM network in Malawi. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 23, 2021 - 20:32 PDT