SMS Delivery Delays from a Subset of Twilio Long Codes to United Kingdom

Incident Report for Twilio

Resolved

We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 09, 2026 - 05:46 PDT

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 09, 2026 - 05:35 PDT

Monitoring

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 09, 2026 - 04:32 PDT

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 09, 2026 - 02:41 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 09, 2026 - 01:39 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).