SMS Delivery Delays to Orange Network Congo

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the Orange network in Congo. This incident has been resolved.

Posted Dec 17, 2021 - 02:36 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the Orange network in Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.

Posted Dec 17, 2021 - 00:42 PST

Update

We continue to experience SMS delivery delays when sending messages to the Orange network in the Congo. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 16, 2021 - 19:54 PST

Update

We continue to experience SMS delivery delays when sending messages to the Orange network in the Congo. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 16, 2021 - 15:54 PST

Update

We continue to experience SMS delivery delays when sending messages to the Orange network in the Congo. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 16, 2021 - 13:54 PST

Investigating

We are experiencing SMS delivery delays when sending messages to the Orange network in the Congo. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 16, 2021 - 12:54 PST