Delivery Receipts for a small percentage of Messages currently delayed (primarily Indonesia)

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Aug 15, 2017 - 06:05 PDT

Monitoring

Our carrier partner has resolved the issue and our engineers are currently monitoring the system.

Posted Aug 15, 2017 - 05:43 PDT

Identified

We have identified the issue and are working with our carrier partner to resolve the issue.

Posted Aug 15, 2017 - 04:09 PDT

Investigating

We are currently experiencing an issue with delayed delivery receipts for SMS in a number of countries. Customers may experience a delay in updates to SMS delivery status however messages are being delivered

Posted Aug 15, 2017 - 03:42 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).