Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Call Failures to a Subset of Twilio's Portugal Numbers
Incident
Report for Twilio
Resolved
The issue affecting inbound calls to Twilio phone numbers in Portugal has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for inbound calls to Twilio phone numbers in Portugal. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
The issue causing call failures to Twilio phone numbers in Portugal has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
The issue causing call failures to Twilio phone numbers in Portugal has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
The issue causing call failures to Twilio phone numbers in Portugal has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Identified
The issue causing call failures to Twilio phone numbers in Portugal has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing call failures to Twilio phone numbers in Portugal. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).