SMS Delivery Delays and Failures to Zain/CelTel in Niger

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to Zain/CelTel in Niger. This incident has been resolved.

Posted May 29, 2025 - 15:49 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages to Zain/CelTel in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 29, 2025 - 13:53 PDT

Update

We continue experiencing SMS delivery delays and failures when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 29, 2025 - 10:15 PDT

Update

We continue experiencing SMS delivery delays when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 29, 2025 - 08:15 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Zain/CelTel in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 29, 2025 - 07:23 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).