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        Programmable Voice Self-service CPS Billing Failed Attempts

        Incident Report for Twilio

        Resolved

        The issue regarding degraded performance on our account portal via Programmable Voice Calls Outbound API CPS has been resolved, and the service is functioning normally at this time.
        Posted Sep 01, 2023 - 14:45 PDT

        Monitoring

        We have started seeing recovery for degraded performance on our account portal via Programmable Voice Calls Outbound API CPS. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 01, 2023 - 14:21 PDT

        Update

        We continue experiencing degraded performance on our account portal via Programmable Voice Calls Outbound API CPS. Our engineering team is looking into the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 01, 2023 - 13:33 PDT

        Update

        We are currently seeing degraded performance on our account portal via Programmable Voice Calls Outbound API CPS. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 01, 2023 - 12:40 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Programmable Voice CPS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 01, 2023 - 12:29 PDT
        This incident affected: DEVELOPER TOOLS (Console).