Inbound Message Delivery Delays to a Subset of Twilio Denmark Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting message delays to a subset of Twilio Denmark phone numbers has been resolved, and the service is functioning normally at this time.

Posted Jan 09, 2023 - 13:48 PST

Monitoring

We have started seeing recovery for the issue causing message delays toa subset of Twilio Denmark Phone numbers. Customers may experience latency in receiving SMS messages from various mobile networks in Denmark. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 09, 2023 - 11:53 PST

Update

We are still experiencing inbound message delays to a subset of Twilio Denmark Phone numbers. Customers may experience latency in receiving SMS messages from various mobile networks in Denmark. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 09, 2023 - 10:24 PST

Investigating

We are experiencing message delays to a subset of Twilio Denmark Phone numbers. Customers may experience latency in receiving SMS messages from various mobile networks in Denmark. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 09, 2023 - 09:23 PST

This incident affected: CARRIER NETWORK (SMS, Europe).