SMS Delivery Delays to Colombia Movistar Network

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to Colombia Movistar Network. This incident has been resolved.

Posted Dec 24, 2020 - 18:43 PST

Monitoring

We are observing successful SMS delivery to Colombia Movistar Network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 24, 2020 - 17:19 PST

Update

We continue to experience SMS delivery delays when sending messages to Colombia Movistar Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 24, 2020 - 15:37 PST

Update

We continue to experience SMS delivery delays when sending messages to Colombia Movistar Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 24, 2020 - 13:27 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Colombia Movistar Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 24, 2020 - 12:22 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).