SMS Delivery Failures on H3G Network in United Kingdom of Great Britain and North

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to H3G network in United Kingdom of Great Britain and North. This incident has been resolved.

Posted Jan 21, 2024 - 08:59 PST

Monitoring

We are observing successful SMS delivery from and to H3G network in United Kingdom of Great Britain and North. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 21, 2024 - 04:53 PST

Investigating

We are experiencing SMS delivery failures from and to H3G network in United Kingdom of Great Britain and North. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 21, 2024 - 04:05 PST

This incident affected: CARRIER NETWORK (SMS, Europe).