Voice calls from Japan numbers experiencing no CLI

Incident Report for Twilio

Resolved

The issue with CLI for voice calls from Japan number has been resolved and is operating normally at this time.

Posted Feb 16, 2022 - 21:59 PST

Monitoring

CLI for voice calls from Japan number is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 16, 2022 - 21:29 PST

Update

We are investigating the issue where voice calls from Japan number experiencing no CLI. We expect to provide an update in 1 hour or as soon as more information becomes available.

Posted Feb 16, 2022 - 20:53 PST

Investigating

Our monitoring systems have detected a potential issue where voice calls from Japan number experiencing no CLI. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 16, 2022 - 20:36 PST

This incident affected: CARRIER NETWORK (Voice, APAC).