Twilio Services
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      Issues related to Zipwhip's Services
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        System Metrics

        Flex Insight - delay in data refreshing in the past 3 hours

        Incident Report for Twilio

        Resolved

        The data refreshing issue has been resolved and Flex Insights is operating normally at this time.
        Posted Apr 17, 2020 - 08:52 PDT

        Monitoring

        A fix has been implemented and we are monitoring the results.
        Posted Apr 17, 2020 - 07:40 PDT

        Update

        We are continuing to investigate this issue.
        Posted Apr 17, 2020 - 06:50 PDT

        Investigating

        Our monitoring systems have detected that Flex Insights data has not been refreshed for 3 hours for some Flex customers
        Posted Apr 17, 2020 - 06:46 PDT