WhatsApp Sandbox Down

Incident Report for Twilio

Resolved

WhatsApp Sandbox being down has been resolved and is operating normally at this time.

Posted Dec 07, 2023 - 17:16 PST

Monitoring

WhatsApp Sandbox is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 07, 2023 - 15:26 PST

Update

We are continuing to investigate a service interruption with WhatsApp Sandbox being Down. We expect to provide another update in 2 hours or as soon as more information becomes available

Posted Dec 07, 2023 - 13:26 PST

Investigating

We are investigating a service interruption with WhatsApp Sandbox being Down. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Dec 07, 2023 - 12:35 PST

This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels, Conversations).