MMS Delivery Delays to US Verizon Network

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to US Verizon Network. This incident has been resolved.

Posted Jun 20, 2024 - 09:43 PDT

Update

We continue to observe recovery in MMS delivery times when sending messages to US Verizon Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 20, 2024 - 08:55 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to US Verizon Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 20, 2024 - 07:14 PDT

Investigating

We are experiencing MMS delivery delays when sending messages to US Verizon Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 20, 2024 - 06:52 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America) and PROGRAMMABLE MESSAGING (MMS).