SMS delivery failures from Local Twilio Numbers to Movistar Chile

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Movistar Chile. This incident has been resolved.

Posted Jun 02, 2021 - 02:50 PDT

Update

We are observing successful SMS delivery from Local Twilio Numbers to Movistar Chile for the last 6 hours. We will continue to monitor to ensure full service recovery. We expect to provide another update in another 2 hours or as soon as more information becomes available.

Posted Jun 02, 2021 - 01:19 PDT

Update

We are observing successful SMS delivery from Local Twilio Numbers to Movistar Chile for the last 4 hours. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 01, 2021 - 23:39 PDT

Monitoring

We are observing successful SMS delivery from Local Twilio Numbers to Movistar Chile for the last 4 hours. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Jun 01, 2021 - 23:11 PDT

Update

We are continuing experiencing SMS delivery failures from Local Twilio Numbers to Movistar Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 01, 2021 - 17:57 PDT

Update

We are continuing experiencing SMS delivery failures from Local Twilio Numbers to Movistar Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 01, 2021 - 13:55 PDT

Update

We are continuing experiencing SMS delivery failures from Local Twilio Numbers to Movistar Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 01, 2021 - 11:04 PDT

Investigating

We are experiencing SMS delivery failures from Local Twilio Numbers to Movistar Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 01, 2021 - 10:11 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).